Local Reviews
Customers say: The overall tone of the reviews is negative, with a recurring theme of dissatisfaction with the service provided by Cruise. The reviews express frustration with the high cost of the services, the lack of transparency in pricing, and the perceived lack of professionalism and honesty from the technicians.
Poor service, Don’t recommend
Bill - Lake Ozark, MO65049
Was told transformer was the issue. Was also told there is no way to know if fan motor/fan was the actual issue without first replacing the transformer, which was not true. Better yet, the transformer was wired incorrectly!
Uncomfortable
Kelly - Lebanon, MO65536
He made me extremely comfortable very pushy when I told him we would get back to him about it the cost was higher than I thought it would be.
Excellent service
Ruth - Sunrise Beach, MO65079
Cruise has been to our home multiple times for various concerns. He is always on top of the situation and makes sure we understand the issue before proceeding with the work. I have nothing but good things to say about him, his work ethic, and his professionalism. I will request him again whenever I have a plumbing or HVAC issue!!!
Excellent service
Leroy - Osage Beach, MO65065
Tim found time in his day to come and give me an estimate on some wiring and a potential new furnace.
Great service
Brandy - Dixon, MO65459
Informed me on stuff i didn't know